Laurens Debo

An authority in the field of Operations Management, Laurens Debo serves as a Professor at the Tuck School of Business at Dartmouth College. His research primarily delves into the intricate dynamics of consumer and provider behavior within service industries. With a keen interest in understanding how strategic behavior influences service demand, Professor Debo has made significant contributions to the study of "discretionary services"—those services whose value appreciates over time. Professor Debo's scholarly work has been widely recognized and published in prestigious academic journals such as Manufacturing & Service Operations Management, Management Science, and Production and Operations Management. His research not only advances theoretical understanding but also provides practical insights into the management of service time, a critical aspect of enhancing service delivery and consumer satisfaction. At Tuck, Professor Debo is known for his engaging teaching style and his ability to translate complex operational theories into actionable strategies for students and professionals alike. His courses often emphasize the importance of aligning consumer behavior with service management practices to optimize performance and value creation. Beyond academia, Laurens Debo actively collaborates with industry practitioners to apply his research findings to real-world challenges, thereby bridging the gap between theory and practice. His work continues to influence both academic circles and the operational strategies of service-oriented businesses globally.