Mike Oren

Professor advancing research in customer empathy and data democratization, Mike Oren is an Adjunct Professor at the Illinois Institute of Technology, where he teaches at the Institute of Design. With a keen focus on enhancing technology to better serve human needs, Oren's research is dedicated to ensuring organizations can effectively maximize customer empathy. His work is pivotal in bringing stakeholders together, fostering an environment where data is democratized to address and solve core organizational challenges. Oren's academic pursuits are deeply intertwined with his passion for community engagement. He is committed to giving back and making a tangible impact, serving as a Big Brother mentor and chairing the associate board of Citizen Schools of Illinois. His dedication to mentorship extends to his involvement with the Northwestern Segal Design Institute, where he guides students in navigating the complexities of design and innovation. In addition to his teaching and mentoring roles, Oren is actively involved in various initiatives that aim to bridge the gap between technology and human-centric design. His efforts in stakeholder engagement are not only about collaboration but also about creating a shared vision that aligns with the needs and aspirations of diverse communities. Oren's approach to research and teaching is characterized by a blend of theoretical knowledge and practical application. He encourages his students to think critically and creatively, equipping them with the skills necessary to thrive in a rapidly evolving technological landscape. His courses are designed to inspire innovation while grounding students in the principles of empathy and ethical design. Through his work, Oren continues to influence the field of design and technology, advocating for a future where data and empathy coexist to create meaningful and sustainable solutions. His contributions to both academia and the community underscore his commitment to fostering a more inclusive and understanding world.