James Miller

Dr. James Miller is pursuing novel approaches in the field of Business Analytics, serving as an Adjunct Professor at the University of Dallas Gupta College of Business. With a robust academic background, he holds a Ph.D. in Statistical Science from Southern Methodist University and an M.S. in Applied Mathematics from Baylor University. His extensive career spans over 25 years at Verizon Communications, where he honed his skills as an analyst and programmer, contributing significantly to the company's analytical capabilities. In his academic role, Dr. Miller is deeply engaged in teaching Statistical Process Control, a subject he is passionate about, and collaborates with process teams to develop and analyze business metrics. His expertise in this area is complemented by his practical experience in maintaining a data warehouse and a web-based analytics platform, which he utilizes for reporting on performance and productivity metrics within wireline operations. Dr. Miller's research interests are centered around Statistical Process Control, Productivity Metrics, Business Analytics, and Performance Analysis. He is committed to advancing these fields through both his teaching and research endeavors, aiming to equip students with the necessary skills to excel in the ever-evolving business landscape. As a senior member of the American Society for Quality, Dr. Miller actively contributes to the professional community, sharing insights and developments in quality management and statistical analysis. Additionally, his involvement with the North Texas Chapter of the American Statistical Association reflects his dedication to staying at the forefront of statistical research and application. Dr. Miller's contributions to both academia and industry are marked by his commitment to excellence and innovation. His work continues to influence the way businesses approach analytics and performance measurement, ensuring that they remain competitive and efficient in their operations. Through his teaching and professional activities, Dr. Miller inspires the next generation of business analysts to pursue excellence in their careers.