Felicia Joy

Felicia Joy is a distinguished Lecturer at the University of Chicago Booth School of Business, where she imparts her extensive knowledge in business transformation and behavioral science. With a career spanning over 15 years, she has become a respected figure in the fields of crisis and reputation management, multichannel marketing, and brand development. Her professional journey is marked by her co-founding of Edelman's Behavioral Science practice, a testament to her pioneering spirit and dedication to advancing the industry. Joy's career is characterized by her leadership roles in prominent organizations such as Edelman, Marriott, Hartsfield-Jackson Atlanta International, and Mirant. In these positions, she has demonstrated an exceptional ability to navigate and resolve complex business challenges through strategic planning and integrated communication strategies. Her work has not only driven organizational success but also set new standards in the industry. Her academic credentials are equally impressive, with a master's degree in Behavioral Science from Harvard University and undergraduate degrees in Journalism and Political Science from the University of Georgia. These educational achievements have provided her with a solid foundation to explore and teach the intricacies of human behavior in business contexts. In addition to her academic and professional accomplishments, Joy is a thought leader in workplace culture. She is the co-author of the forthcoming book "I Don't Just Work Here: The New Purpose of Workplace Culture," which promises to offer fresh insights into the evolving dynamics of the modern workplace. Her work in this area underscores her commitment to fostering environments where individuals and organizations can thrive. Felicia Joy's contributions to the field are not limited to her professional roles; she has also been involved in acclaimed pro-bono campaigns, further showcasing her dedication to using her expertise for the greater good. Her efforts have significantly contributed to the success of the initiatives she has been part of, reflecting her passion for making a positive impact. At the University of Chicago Booth School of Business, Joy continues to inspire the next generation of business leaders, sharing her wealth of experience and insights with students. Her teaching is informed by her extensive industry experience, providing students with a unique perspective on the challenges and opportunities in the business world.